Legal Notice

Seller: zutto matsurika

Representative: Naoko Takahashi

E-mail address: shop@zuttomatsurika.com

Selling price: The amount shown on the product page (consumption tax included)

Required fees other than the product price:
Shipping fee: A flat fee of 1,000 yen per order is charged nationwide.
*Free shipping is available for purchases of 20,000 yen or more (total of product price and sales tax).
For overseas shipping charges, please see our shipping policy.

Bank transfer fee: Varies depending on financial institution.

Payment method and time:
Credit Card: At the time of billing by your credit card company.
Google Pay/Apple Pay/Amazon Pay/PayPal: At the time of billing by the credit card company associated with your account.

Product shipping time: Custom products → 3 weeks
Stock items: Within 5 business days of order

Delivery Method: Shipped to your home

Returns, Defective Products and Cancellations:
As a matter of policy, we do not accept returns for customer convenience.
We only accept returns for defective products.
If you wish to return or exchange an item, please contact us in advance by email or phone.
Please see our return policy for details.

Return period: 7 days